The Developing Cultural Intelligence (CQ) engagement goes be yond improving
cultural awareness\, it gives you the skills needed to leverage diversity that foster innovation\, creativity and empathy in a complex\, interconnected world. We unpack the 4 skills needed to be effec tive when working and relating with people from different genders\, race\, ethnicity\, generations and more.
CULTURAL INTELLI GENCE BEGINS WITH FOUR DISTINCT CAPABILITIES NAMELY:
• CQ Drive (motivation)\, the person’s interest a nd confidence in functioning effectively in culturally diverse settings. < /p>
• CQ Knowledge (cognition)\, is the degr ee to which you understand how culture influences how people think and beh ave and your level of familiarity with how cultures are similar and differ ent.
• CQ Strategy (meta-cognition)\, i s the extent to which you are aware of what’s going on in multicultural situations and the extent to which you check and plan accordingly.
• CQ Action (behaviour)\, is the extent to which you act approp riately in culturally diverse settings. It includes your flexibility in ve rbal and nonverbal behaviours and your ability to adapt to different cultu ral norms.
In addition\, we look at how cultural values impact the workp lace and give participants strategies that will help them be more effectiv e when interacting with different cultures. This blended-learning program will equip participants with proven strategies for applying CQ to any mult icultural context and leverage off the diversity therein to improve equity and make the organisation more inclusive. Following completion of this pr ogram\, which can be presented in person and/or online in a half-day or fu ll-day format participants will have gained skills in:
• Self-awareness of how culture influences your interactions with others.
• Understanding how to develop and apply CQ with yourself and others.
• Effectiveness wo rking with multicultural colleagues and customers.
Participant Materials:
• What’s Your CQ? Part icipant guide.
• Case Study.
• CQ Pro Assessment & Feedback Report.
• Certificate of Completio n and Digital Badge
• THE CULTURAL INTELLIGENCE DIFFERENC E book (Optional).
LOCATION:Sandton drive Sandton SUMMARY:Developing Cultural Intelligence - Sandton Johannesburg URL;VALUE=URI:https://www.howler.co.za/EHCQAfrica END:VEVENT END:VCALENDAR