FOR ALL TICKET RELATED ENQUIRIES, PLEASE CONTACT SUPPORT@HOWLER.CO.ZA - 011 880 2199
Welcome to Retreat Yourself. A wellness festival with a twist. A pop-up village where wellness, music, learning, art and food are fused in a way that is unique to the South African festival landscape. ☀🙌🏾
For more information:
Go on. Retreat Yourself! 🌼
We fully acknowledge that we are living in times where uncertainty still looms. We have formulated a refund policy to protect you and all stakeholders as fairly as possible.
Cancellations may be made at any time prior to the day before the starting date of the event by sending a cancellation notice to support@howler.co.za.
Refunds are processed in one of two ways - general refunds or cancellations due to government imposed restrictions. Refund policy below applies to all ticket types.
General Refunds
More than 30 days prior to the event
90% of the original ticket purchase price excluding booking & transaction fee refunded.
Between 7 – 30 days prior to the event
50% of the original ticket purchase price excluding booking & transaction fee refunded.
Less than seven days prior to the event
25% of the original ticket purchase price excluding booking & transaction fee refunded.
The day of the event or during the event
Strictly no refunds.
After the event
Strictly no refunds.
Government Imposed Restrictions
More than 30 days prior to the event
90% of the original ticket purchase price excluding booking & transaction fee refunded.
Between 14 - 30 days prior to the event
80% of the original ticket purchase price excluding booking & transaction fee refunded.
Less than 14 days prior to the event
50% of the original ticket purchase price excluding booking & transaction fee refunded.
Alternatively, hold on to your ticket until the next Retreat Yourself.
The above refund policies only apply to customers who have bought tickets from October 2021 onwards. All tickets purchased prior to the original festival date are still entitled to a 50% refund.
We are in close communications with local municipalities regarding the most suitable COVID-19 protocols at the event. We are monitoring the situation closely and will share this information as it becomes available.
FOR ALL TICKET RELATED ENQUIRIES, PLEASE CONTACT SUPPORT@HOWLER.CO.ZA - 011 880 2199
Welcome to Retreat Yourself. A wellness festival with a twist. A pop-up village where wellness, music, learning, art and food are fused in a way that is unique to the South African festival landscape. ☀🙌🏾
For more information:
Go on. Retreat Yourself! 🌼
We fully acknowledge that we are living in times where uncertainty still looms. We have formulated a refund policy to protect you and all stakeholders as fairly as possible.
Cancellations may be made at any time prior to the day before the starting date of the event by sending a cancellation notice to support@howler.co.za.
Refunds are processed in one of two ways - general refunds or cancellations due to government imposed restrictions. Refund policy below applies to all ticket types.
General Refunds
More than 30 days prior to the event
90% of the original ticket purchase price excluding booking & transaction fee refunded.
Between 7 – 30 days prior to the event
50% of the original ticket purchase price excluding booking & transaction fee refunded.
Less than seven days prior to the event
25% of the original ticket purchase price excluding booking & transaction fee refunded.
The day of the event or during the event
Strictly no refunds.
After the event
Strictly no refunds.
Government Imposed Restrictions
More than 30 days prior to the event
90% of the original ticket purchase price excluding booking & transaction fee refunded.
Between 14 - 30 days prior to the event
80% of the original ticket purchase price excluding booking & transaction fee refunded.
Less than 14 days prior to the event
50% of the original ticket purchase price excluding booking & transaction fee refunded.
Alternatively, hold on to your ticket until the next Retreat Yourself.
The above refund policies only apply to customers who have bought tickets from October 2021 onwards. All tickets purchased prior to the original festival date are still entitled to a 50% refund.
We are in close communications with local municipalities regarding the most suitable COVID-19 protocols at the event. We are monitoring the situation closely and will share this information as it becomes available.